Privacy Policy

 Privacy Policy of Stonecold Automotive and Recovery INC

Effective Date: November 01, 2024

At stonecoldautomotiverecovery.com ("we," "us," or "our"), we recognize the importance of protecting the personal information of our users and are fully committed to ensuring your privacy is safeguarded. This Privacy Policy outlines the types of personal information we collect, the purposes for which it is used, and the conditions under which it may be disclosed to third parties.

1. Information Collection - We may collect personal information from you in various ways, including, but not limited to:

• When you contact us through our website.
• When you register to receive communications, newsletters, or notifications.
• When you provide consent to receive SMS updates or other messages.

The types of personal information collected may include, but are not limited to:

• Name
• Email address
• Phone number
• Postal address
• Service preferences and any other information necessary for customer surveys or offers

2. Use of Collected Information - The information we collect is used to:

• Facilitate and enhance our service delivery.
• Respond to your inquiries and provide support as required.
• Communicate service-related updates or notifications to you.
• Maintain internal records and conduct analyses to improve our website and services.

We may also use aggregated data that does not personally identify you for statistical purposes, allowing us to monitor and enhance the website's performance and customer experience.

3. Disclosure of Personal Information -  Your privacy is important to us, and we are committed to safeguarding your personal information. We do not sell, rent, or share your personal information, including your phone number, with third parties for marketing purposes. Personal information may only be disclosed under limited circumstances, such as:

• To trusted service providers who help us operate our website or deliver services, provided they are bound by strict confidentiality agreements.
• To comply with legal obligations, including responding to subpoenas, court orders, or other lawful requests, when required by law.

4. Phone Numbers and SMS Consent - For users who have consented to receive SMS communications, we wish to clarify that:

• Your phone number will not be sold, rented, or disclosed to any third party or affiliate for marketing purposes under any circumstances.
• SMS messages will only be sent to communicate service-related information that you have opted into.

5. Data Security - We employ a range of technical and organizational safeguards to ensure that your personal information is secure and protected from unauthorized access, alteration, disclosure, or destruction.

6. Your Rights and Options - You are entitled to:

• Request access to your personal information maintained by us.
• Request updates, corrections, or deletion of your personal information.
• Opt-out of marketing communications by following the unsubscribe instructions included in our communications.

7. Policy Modifications - We may revise this Privacy Policy from time to time. Changes will be posted on this page, and the "Effective Date" will reflect the date of the most recent update. We encourage you to periodically review this Privacy Policy to stay informed of any changes.

8. Contact Information

Should you have any inquiries regarding this Privacy Policy or how we handle your personal information, please contact us at:

Brie Delos Reyes (Executive Assistant)

Email: brie@stonecoldautomotiverecovery.com

Subject: Privacy Policy Inquiry

OR

Phone Number: (910) 347-9331